PRIVACY POLICY
Last updated June 29, 2026
This Privacy Notice for Tealife US LLC (doing business as Tealife) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://tealifeshop.com or engage with us in other related ways.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@japanesetea.sg.
SUMMARY OF KEY POINTS
What personal information do we process? We may process personal information depending on how you interact with us and the Services.
Do we process any sensitive personal information? We do not process sensitive information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? By visiting https://tealifeshop.com/contact or by contacting us.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, passwords.
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice here: https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. We also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://tealifeshop.com/cookie-policy.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, including: to facilitate account creation and authentication; to deliver and facilitate delivery of services; to respond to user inquiries; to send administrative information; to fulfill and manage your orders; to request feedback; to send marketing and promotional communications (with your consent); to protect our Services; to evaluate and improve our Services; to comply with our legal obligations.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.
If you are located in Canada: We may process your information if you have given us specific permission (express consent) or where your permission can be inferred (implied consent). You can withdraw your consent at any time.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors and service providers who perform services for us. The categories of third parties we may share personal information with include: Data Analytics Services, Data Storage Service Providers, Order Fulfillment Service Providers, Payment Processors, Website Hosting Service Providers.
We may also share your information in connection with a business transfer (merger, sale, acquisition) or with our affiliates (such as our related entity japanesetea.sg) who are required to honor this Privacy Notice.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies to gather information when you interact with our Services. We also permit third parties such as Google Analytics to use tracking technologies on our Services for analytics purposes.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out, visit https://tools.google.com/dlpage/gaoptout. For more information, see the Google Privacy & Terms page.
Specific information about cookies and how to refuse them is set out in our Cookie Notice: https://tealifeshop.com/cookie-policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If you become aware of any data we may have collected from children under age 18, please contact us at admin@japanesetea.sg.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residence in the US or in some regions such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
Account Information
You can log in to your account settings to update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
Cookies: You can usually set your browser to remove or reject cookies. For further information, see our Cookie Notice: https://tealifeshop.com/cookie-policy.
If you have questions about your privacy rights, email us at admin@japanesetea.sg.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. California law requires us to let you know how we respond to DNT signals — we do not respond to them at this time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email, postal address, IP address | YES |
| B. California Customer Records | Name, contact information, financial information | YES |
| C. Protected classification characteristics | Gender, age, race | NO |
| D. Commercial information | Purchase history, transaction information | YES |
| E. Biometric information | Fingerprints, voiceprints | NO |
| F. Internet or other network activity | Browsing history, interactions with our website | YES |
| G. Geolocation data | Device location | YES |
| H. Audio, electronic, sensory information | Images and audio recordings | NO |
| I. Professional or employment-related information | Work history | NO |
| J. Education information | Student records | NO |
| K. Inferences drawn from personal information | Profile or preferences | NO |
| L. Sensitive personal information | NO |
Your Rights
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data for targeted advertising or profiling
How to Exercise Your Rights
To exercise these rights, visit https://tealifeshop.com/contact or contact us using the details at the bottom of this document.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at admin@japanesetea.sg. If your appeal is denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83 permits California residents to request information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. To make such a request, use the contact details in section 13.
12. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top. We encourage you to review this Privacy Notice frequently.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at admin@japanesetea.sg or contact us by post at:
Tealife US LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit: https://tealifeshop.com/contact.